H baja Privacy Policy – Your Data, Our Responsibility
Last Updated: January 2025 — This policy applies to all users in Bangladesh.
What Data We Collect and Why
Personal Data Collection
When registering on the h baja platform, your name, mobile number, email address, and date of birth are collected. This information is essential for creating and managing your account. We verify that you are at least 18 years of age, as our platform is for adults only. In some cases, national identity card details may be requested for identity verification purposes. This process is conducted in accordance with the applicable laws and regulations of Bangladesh.
Financial & Transaction Data
Your payment method details for deposits and withdrawals are stored securely. Records of bKash, Nagad, and other local mobile banking transactions are kept in encrypted form within our system. Transaction history is reviewed for fraud prevention and account protection. Your financial information is never shared with third-party advertisers. Data is shared with payment gateway partners only to the extent necessary to complete transactions.
Usage Patterns & Device Data
Technical data — such as which games you play, how long you spend on the site, and which device you use — is collected automatically. This data is used to improve the platform's quality and make the mobile experience more seamless. IP addresses and browser information are logged for security purposes. Cookies are used to remember your preferences and login status. You can manage cookies at any time through your browser settings.
Data Use, Retention & Your Rights
How Data Is Used
The information collected is primarily used to manage your account, send promotional offers, and improve customer service. h baja never sells or rents your data. Playing behavior is analyzed to ensure responsible gaming, so that warnings or assistance can be provided when needed. Providing certain information may be mandatory to fulfill legal requirements from regulatory authorities. Even in such cases, our goal is to keep you informed as much as possible.
Your Rights
You have the right to view, correct, and delete your personal data at any time. If you request account closure, we will not retain any data beyond applicable legal obligations. You can contact us at any time to opt out of marketing emails or messages. Any data protection complaints can be sent to our support team. We take every request seriously and are committed to responding in a timely manner.
Data Retention Period
All relevant data is stored securely while your account is active. Even after account closure, financial transaction records are retained for a specified period as required by law. Once the designated period has passed, data is securely deleted or anonymized. Encryption and access controls are used to ensure data security throughout the retention period. Our data retention policy complies with the applicable regulations of Bangladesh.
Security Measures
All data is transmitted via SSL encryption, which prevents unauthorized access. Firewall and anti-intrusion systems are active at the server level. Only authorized personnel can access specific data, and every access is logged. Regular security audits are conducted to identify and address potential vulnerabilities. We have a process in place to promptly notify affected users in the event of any security breach.
Policy Changes & Contact
H baja reserves the right to update this privacy policy at any time. If any significant changes are made, registered users will be notified via email or platform notification. Continued use of the platform after any changes will be considered acceptance of the updated policy. We therefore recommend visiting this page regularly. For any questions or concerns regarding the privacy policy, please contact our support team: [email protected]